How Long Does Delivery Take?
Regular Products: Shipped within 1-3 business days after ordering, standard delivery takes 7-15 business days.
Customized Products: Shipped within 7 business days after ordering, standard delivery takes 7-15 business days.
Express Service: 4-8 business days delivery available (additional fees apply).
Note: Delivery times exclude customs clearance; remote areas may experience 1-3 days delay.
What Countries Do You Ship to?
United States, United Kingdom, Canada, Australia, New Zealand, and all 27 EU member states.
We cannot deliver to the following US areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
Thank you for your understanding.
What Is the Processing Time?
Regular items: 1-3 business days
Customized items: 7 business days
Processing time may be affected by stock status, time of year, national holidays, etc. For popular items with stock availability issues, processing may take 1-3 business days. We apologize for any inconvenience and appreciate your patience.
How Will My Delivery Be Shipped?
International orders: Shipped via DHL, USPS, or FedEX
Standard Shipping: 7-14 business days
Express Shipping: 5-8 business days
I Ordered More Than One Item. Will They All Be Delivered at the Same Time?
We try to ship all items together. However, some products may ship separately depending on availability and shipping method. You will receive a shipment notification email for each package.
Can I Change the Delivery Address of My Package After It Has Been Shipped Out?
Unfortunately, we cannot change the shipping address once the package is en route.
What Do I Need to Do When I Received a Different Product Than What I Ordered?
Please contact our customer support:
Email: support@pichurs.com
Company Name:
Yuan Yang Group Co., Limited
Company Address:
SHOP 185 G/F, HANG WAI IND. CENTRE, NO.6 KIN TAI ST., TUEN MUN, NT, HONG KONG
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